I just read hazellee's profile. She would be easy to please and obviously has been pleased with the stamps she has received. (she gave all 5s) As for what she sent she received mostly 3 - 4. Since I have not sent or received from her, maybe it would be a good idea for one of the recipients of her stamps to send her a private message and gently let her know how this club works. I follow profile request when I can but that is only about half the time. Maybe explain to her that a few more comms and less defs and no damaged would get her some better results. If the simple rules are followed then there is no reason not to get a 5. I have sent to members 50 + stamps and not a single one fell into the recipients request but he/she still rated the lot at 5. (and rightly so) Rules collectors, rules. Follow them. Happy stamping.